Before the outbreak of the Covid 19 epidemic, many did not know about the video conferencing service Zoom. But now Zoom's business is taking a sudden leap. As the covid infection increases, woodcuts and bans are issued in various countries.
In such a case, video conferencing platforms like Zoom have become an alternative. While school and college classes, office meetings, seminars are all being conducted online, Zoom's business has reached new heights.
Today we are telling you the story of Eric Yuan, the founder of this video conferencing app Zoom.
Eric Yuan heard Bill Gates talk about the Internet in the 1990s. Yuan, 20, was in China at the time.
Gates' dream of doing something came to him and he longed to go to Silicon Valley in the United States. This is the story of Eric Yuan, CEO of Zoom.
When he prepared to go to America to make his dream a reality, he did not know that the way forward was not easy. The first blow to her dream came when the US government refused to grant her a visa.
He re-applied for a visa. But again he failed. This misfortune was repeated eight times.
After two years of trying, he finally got a visa to the United States for the ninth time in 1997. At that time he could not speak clear English without error. But he could write computer code well.
Because of this skill, he got a job as an engineer at the video conferencing software company WebX. A decade later, in 2007, WebClue was bought by Cisco for $ 3.2 billion. Yuan's position and work also changed after the company's ownership changed.
In the new company, he became the corporate VP of the engineering department. He became in charge of collaboration software. At that time, he started earning millions of dollars.
In an interview with Thrive Global, Yuan said he was not satisfied with his work. In the interview, he said that he had met many service recipients and he was saddened to find out that they were not satisfied with the video conferencing service.
At the same time, he came up with the idea of developing a platform that would make the client happy.
In 2011, Eric Yuan decided to start his new company, Zoom. Forty Cisco engineers agreed to support his new idea.
His startup idea came to fruition in 2012. Zoom went public as a video conferencing app.
A few years later, the company had 1,700 employees. Income also doubled in 2018. Which reached over 330 million.
When Yuan unveiled Zoom, it faced stiff competition from Skype, Google, and Cisco. However, two years later, the number of people using Zoom's video conferencing has reached more than 40 million.
Initially, Zoom introduced a free product for its customers so that they can stream video calls on their mobile devices and other devices.
Interestingly, Zoom still provides its basic services free of charge. But business customers have to pay to get more features of Zoom.
Until 2015, Zoom did not have a dedicated marketing team. For a long time, Zoom relied on word of mouth.
In order to develop Zoom as a customer-friendly organization, Yuan himself became involved in the process of providing the entire service. He started responding to the service recipients personally via email to those who were not happy with the service and wanted to cancel the service plan.
Zoom has become the most popular app in the world at the moment when the coronavirus is attacking the world like an epidemic.
At the beginning of the year, it was only around ६० 60. Along with the popularity of the app, the yuan's wealth is also rising.
Cavid 19 has taken the form of a new variant and has again been banned in various countries. In such cases, people are working from home and relying on Zoom to fulfill their business commitments.
Despite stiff competition from Google, Apple, and Microsoft, it is now making rapid progress in the video conferencing market. The reason behind this is that this app has added a new feature.
Which can accommodate more than a hundred people in a single video call. Zoom, which is reaping unprecedented benefits due to the coronavirus outbreak, is now at the forefront of the market.
No comments:
Post a Comment